Privacy Policy
How we operate, use, and protect your information at AVÈELORA.
Effective June 13, 2026
Virtual Try-On & Camera Access
Our Virtual Try-On (VTO) feature requires temporary access to your device’s camera to overlay our 3D jewelry onto your face in real-time. We have designed this experience with your absolute privacy in mind:
- —Local Processing: The facial recognition and 3D mapping technology runs strictly locally within your own browser.
- —No Biometric Data: We do not record, collect, transmit, or store your facial geometry, biometric data, or live video feed on our servers.
- —Local Snapshots: If you use the "Download" or capture feature, the image is generated and saved directly to your personal device. AVÈELORA never receives a copy.
Information We Collect
Because AVÈELORA operates as a digital showcase and AR experience rather than a direct e-commerce store, the data we collect is minimal. We only collect:
- —Direct Communications: Your name and email address only if you reach out to us directly via our contact channels.
- —Usage Data: Anonymous information about your device type, browser, and how you navigate our 3D collections to ensure the technology runs smoothly.
How We Use Your Information
We use the minimal data we collect exclusively to provide customer support, improve our 3D assets, and optimize the Virtual Try-On performance. We do not and will not sell your personal data to third parties.
Third-Party Platforms & Purchasing
Our website serves as an interactive AR catalog. We do not process transactions or collect payment details on this site. When you click to view or purchase a product, you are directed to our official Instagram or TikTok channels.
Data Retention
We retain basic communication data (such as emails sent to our support team) only for as long as necessary to resolve your inquiry. Because we do not process accounts or orders, we do not retain long-term consumer purchasing data.
Your Rights
Depending on your location, you have the right to request access to, correction of, or deletion of any personal correspondence you have shared with us. To exercise these rights, please contact our support team.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our AR technology or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact Us
Questions about this privacy policy or our AR technology? Reach us through our contact page.